The second-hand marketplace Members Share Anger Regarding Size Changes

Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.

The second-hand shopping app has revised its size classifications for women's and children's clothes failing to inform every member regarding the update.

Digital Channels Backlash

Countless users and merchants are expressing on platforms claiming that product pages now present a different size category versus the original listing due to the recalibration.

The company said the revised method more closely matches comparable marketplaces.

They have suggested members to examine their items and manually change the size when needed, resulting in member annoyance.

Measurement Approach Modifications

Earlier, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.

The new system has a letter with a size spectrum for example S/UK 8-10.

With some products, the size labels have been reassigned - such as a large size used to be a 12 but now shows as UK 16-18.

Member Stories

A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".

"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.

A different member, located in Scotland, said garments she listed on Vinted with size 14 labels were appearing on the platform as larger sizing 20-22.

"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.

Required Changes

Charlotte Lunn, based in Derby, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".

"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she stated.

Service Background

The app has more than 100 million members, comprising 18 million UK members.

It has become a favored option compared to resale services such as eBay and Depop.

This is not the initial instance when a surprising modification on the platform has faced criticism: earlier, the platform withdrew an update concerning shipment methods due to shopper criticism.

Kathleen Wiggins
Kathleen Wiggins

Tech enthusiast and writer passionate about emerging technologies and their impact on society.